Treated well, a TCY machine can run day-in-day out for decades, and we count many customers around the world who have done just that. Our range of aftersales and services are outlined below.
Mechanical and Electrical engineers available for preventative maintenance, one-off servicing, breakdown call-outs, and general machinery consultation.
Remote support – Over-the-phone and email trouble-shooting, or in the case of more recent equipment, we can log on and remotely access your machine for live support.
Our service is methodical, logical and professional. We have a “fix it once, fix it right” policy and strive to get you up and running in one visit wherever possible.
Access to 1000’s of OEM spare parts!
Our new warehouse based near Leeds is undergoing refurbishment. Within the next few weeks we will have OEM TCY parts in stock in our own facility for fast delivery or collection. In the meantime, we continue to source from head office on a case by case basis, typically with a lead time no greater than 7 days.
TCY equipment is used for decades and as a result it can often out-last a well-versed crew! If you have ‘lost’ the knowledge, or bad habits have crept in, within your own team, or you have new recruits that require training up, then one of our training programs will benefit your production output and conversion efficiency.
Expand your existing line with new TCY machine sections, upgraded parts assemblies or tailored machine safety systems on our used equipment.
Our retrofit service can make your operation more efficient without having to invest in a complete line.
Call us to discuss your individual project and you may find it possible to double output with minimal interruption.
Many customers around the world benefit from our experience in helping others plan their start up or expand their existing operations. Many factors need careful consideration to optimise the productive space and our experienced design and field engineers can help you make the most of this vital planning phase assist with multiple machinery line relocation, or plant layout reorganisation.
Naturally, with a world-wide install base, we are able to provide used TCY machinery service. Whether you need to replace a trusted workhorse, or are looking to invest in a TCY in the most economical way possible, who better to help with that than us!
Are you in need of direct OEM support with your TCY, or perhaps you are looking to consolidate multiple converting processes in to one new machinery line? Maybe your existing workhorse could use a few upgrades or modular additions, or your business needs to address a new market opportunity?