In support of its well-established customer base and in the face of significant recent growth, Tien Chin Yu Machinery Manufacturing Co Ltd of Taiwan has opened a UK subsidiary.
TCY Machinery UK operates from its own HQ near Leeds, Yorkshire to directly serve existing customers and support new enquiries. There will be a particular focus on parts supply, service and technical support. The UK-based team will also take care of new machine sales and after-sales matters.
TCY Owner and General Manager, Ken Hsiao, underlined the strategic importance of establishing a base in the UK.
“We continue to grow our global presence and establishing a direct operation in such an important market was a key part of that growth. Investing in our own warehouse demonstrates our commitment to our customers. It will mean faster and more streamlined spare parts and technical support service.
TCY has a strong history in the UK thanks to a combination of dedicated agents and partners and reliable machinery. We will continue to support those partners with their customers too.”
TCY UK Managing Director, Rob Garvey added:
“TCY is positioning itself as a premium machinery supplier at a competitive price-point. Since 1959, TCY has manufactured and supported a wide range of machinery, from mini-line through to jumbo casemakers, as well as rotary die-cutters and corrugators. Customers have the option to specify the classic open and close system or state-of-the-art computer set, fixed type servo-driven casemakers.”
2021 has got off to a positive start with three machines already supplied into the UK market:
For further information on the products and services offered by TCY contact the UK-based team to arrange a quick chat.